InsideOps

Creating and maintaining an innovative, dynamic organization goes beyond charts, processes and software licenses. I help organizations stay competitive not just by adopting new technologies—but by understanding how their people actually work. I partner with you to uncover hidden friction points, inefficiencies, and structural misalignments that hinder collaboration, innovation, and delivery. Whether you're integrating AI, scaling your operations, or rethinking workflows, we provide a grounded view of your current team dynamics—then help you design solutions that amplify what’s working and strategically evolve what isn’t.

OutsideIn

Understanding what your customers truly need is the foundation of product success. I help companies uncover the real motivations, behaviors, and challenges of the people they serve — and transform these insights into focused, actionable strategies that improve product-market fit and sharpen the value proposition. By identifying the unmet needs that matter most, we ensure your products are solving the right problems, your teams are aligned around the right goals, and your delivery channels are effectively reaching the people who need what you offer.

DecisionCore 

Good decisions require more than just data — they require clarity about what’s missing. I help leaders and teams frame their most critical decisions by uncovering knowledge gaps, challenging hidden assumptions, and identifying what information really matters. Together, we design smart, human-centered strategies for gathering and interpreting data that leads to actionable insights. Whether it's understanding market shifts, internal operations, or customer needs, we build the right pathways to knowledge — so you can move forward with confidence and precision.

Capability Building 

My workshops help you and your team build the mindsets, skills, and confidence to turn strategic ideas into daily practice—through hands-on learning, thoughtful facilitation, and personalized guidance. Each of them can be can be adapted to your organizational needs, and I will collaborate with you to develop a custom presentation.

As a coach and mentor, I work with individuals and teams to review and refine their practices, and provide guidance around communication and collaboration.